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<h3>Return & Exchange Policy</h3>
<p>We want you to be completely satisfied with your purchase. If you are not happy with the product, you can request a return or exchange within <strong>7 days</strong> of delivery.</p>

<h4>Eligibility for Return</h4>
<ul>
<li>The product must be <strong>unused, unwashed, and in its original packaging</strong> with all tags intact.</li>
<li>Items that are damaged, stained, altered, or washed after delivery are <strong>not eligible</strong> for return.</li>
<li>Return request must be raised within <strong>7 days</strong> from the date of delivery.</li>
</ul>

<h4>How to Request a Return</h4>
<ul>
<li>Go to <strong>My Orders</strong> in your account and select the order you wish to return.</li>
<li>Click on <strong>"Request Return"</strong> and provide a reason for the return.</li>
<li>Our team will review the request and get back to you within <strong>24-48 hours</strong>.</li>
</ul>

<h4>Exchange Policy</h4>
<p>Exchanges are subject to product availability. If the requested product or variant is not available, a full refund will be processed instead.</p>

<h4>Refund Process</h4>
<ul>
<li>Once the returned product is received and inspected, the refund will be initiated to your <strong>original payment method</strong>.</li>
<li>Refunds typically take <strong>5-7 business days</strong> to reflect in your account, depending on your bank or payment provider.</li>
<li>For COD orders, refund will be processed via <strong>bank transfer</strong>. You will be asked to provide your bank details.</li>
</ul>

<h4>Non-Returnable Items</h4>
<ul>
<li>Products marked as <strong>"Non-Returnable"</strong> on the product page.</li>
<li>Customized or personalized items.</li>
<li>Items purchased during clearance or final sale.</li>
</ul>

<h4>Damaged or Defective Products</h4>
<p>If you receive a damaged or defective product, please contact us within <strong>48 hours</strong> of delivery with photos of the product and packaging. We will arrange a free replacement or full refund at no extra cost.</p>

<p><strong>For any queries, reach out to us via WhatsApp or the Contact Us page. We're happy to help!</strong></p>